Frequently Asked Questions

Are your products truly all-natural?

Yes. All Muse Mind & Body products are formulated using high-quality, plant-based ingredients — free from synthetic fragrances, dyes and harsh preservatives.

Are your products safe for sensitive skin?

While our formulas are crafted with gentle, nourishing ingredients, we always recommend doing a patch test first — especially if you have known sensitivities or allergies.

Do you offer refunds or exchanges?

Due to the nature of handcrafted skincare and hygiene products, we do not accept returns. However, if your order arrives damaged or there’s an issue, please reach out and we’ll make it right.

How should I store my products?

Keep them in a cool, dry place away from direct sunlight. Each product is made fresh and best used within 6–12 months of opening.

Do you offer international shipping?

At this time, we currently ship within the U.S. only. We hope to expand soon.

How long will it take to receive my order?

Most orders ship within 3–5 business days. You'll receive tracking details once your order is on the way.

Are your products tested on animals?

Never. Muse Mind & Body is cruelty-free and always will be.

Do your products contain essential oils?

Yes — all formulas are made with therapeutic-grade essential oils chosen for their emotional and skin benefits. If you’re pregnant, nursing, or have concerns, please consult your provider before use.

Do you offer wellness services or private coaching?

Yes — Muse Mind and Body offers 1:1 holistic coaching for nervous system regulation and intentional living. Learn more here.

FDA Disclaimer

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.